"Stop paying vendors for performance you cannot measure."
Ground handling contracts are renewed based on relationship, not data. SLA breaches go untracked. Vendors over-promise, under-deliver and invoice correctly regardless.
Every vendor task is timestamped and scored automatically. SLA compliance dashboards, breach alerts and exportable performance reports give airlines the data to negotiate from strength.
Every vendor task start and completion is logged automatically via ramp staff mobile updates — no manual entry.
Each vendor receives a daily, weekly and monthly compliance score vs. contracted SLA targets.
Export breach summaries with timestamps and flight references for contract review meetings.
The live application is running with real demo data. Click below to explore.
Click to open Vendor SLA Manager in the live demo platform
Open Live Demo